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Measures for the convenience of outpatients

2019.03.15page view:

I.The outpatient clinic is equipped with wheelchairs, flat cars and umbrellas. You can use them free of charge after handling relevant procedures.


II.The medical station is equipped with sewing kit, reading glasses and water dispenser, which is convenient for patients to use.


III.The nurse for medical guidance conducts the triage, provides the pen, and instructs to fill in the front page of the medical record. For the elderly, infirm or unaccompanied patients, the nurse for medical guidance accompanies them throughout the course of treatment.


IV.Out-patient medical records are printed with Information for the Patients and the hall is equipped with medical procedures, brief introduction of departments and experts and expert visit information on that day to provide convenience for patients to seek medical treatment.


V.The outpatient clinic has a convenience-for-people clinic which can provide convenience-for-people prescriptions and other services for patients.


VI.The hall is equipped with touch query machine and electronic screen which is convenient for patients to query various fees and expert information.


VII.The hall is equipped with floor instructions, schedule of expert outpatient visits, and “Guidance for Floor and Department Distribution of Hospital Outpatient Clinic”, and all kinds of signs are striking and clear.


VIII. The outpatient clinic is equipped with “Consultation Service Center for Medical Information” to provide information consultation, branch consultation, appointment for diagnosis and treatment, notice of suspending medical service and other services to patients.


IX. Our hospital’s outpatient clinic carries out convenience-for-people service of “Micro-guided Diagnosis”. You just need to take out your mobile phone to scan the two-dimensional code and follow “Micro-guided Diagnosis”. Then the electronic guide nurse, “Xiao Wei”, can provide you with appointment registration, department and floor distribution, out-patient treatment process and other information, as well as accompany throughout the course and correctly guide you to complete the treatment process, which opens a new WeChat service era of “I will accompany you to see a doctor when you scan with a mobile phone”.


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